Also charge for bottled water, tap ice water free. Players would get their own coffee for each other in the morning until a server showed up. Some stupid policies that you don't see in Las Vegas: No texting or telephone at the table (not even if you are not in the hand) The dealers count down the deck at every down (no autoshuffle) Dealers have to shuffle by hand Buying the button is not available I was told that if you don't have a players club card and signed in with it you may not win the bad beat should it hit or maybe you will if the supervisor lets you get one at the time it hits but he doesn't have to or something to that effect Drink service One server for entire poker room means pretty slow service or even no service. Dealers - mostly good, fair, quickness variable, mostly friendly Tables - No autoshufflers mean SLOW. Check in process - excellent, computerized, fair, call in available 1 hr ahead, no shenanigans, seats filled promptly, friendly etc.